> ## Documentation Index
> Fetch the complete documentation index at: https://docs.monk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Help & Support

> How to get help, report bugs, request features, and connect with the Monk community

## Ways to Get Help

Monk provides multiple channels for getting assistance, reporting issues, and connecting with the community.

## Ask Monk Directly

The fastest way to get help is to **ask Monk directly** in your IDE:

1. Open the Monk chat window (`Cmd+Shift+M` on macOS, `Ctrl+Shift+M` on Windows/Linux)
2. Describe your issue or ask your question
3. Monk will guide you through troubleshooting or take action to resolve the problem

**Example questions:**

* "Why is my deployment failing?"
* "How do I add a Redis cache to my app?"
* "Can you show me the logs for my API service?"
* "How much is my infrastructure costing?"

Monk has context about your code, infrastructure, and deployment state, making it the most effective first point of contact.

## Report Bugs Through the IDE

Monk has a **built-in bug reporting feature** that makes it easy to report issues without leaving your editor.

### How to Report a Bug

Click the bug icon in the Monk panel or use the command palette (`Cmd+Shift+P` on Mac, `Ctrl+Shift+P` on Windows/Linux) to access bug reporting:

<img src="https://mintcdn.com/monk-d20f97b6/mdba6K68lgBwZJfs/assets/report_bug_v2.gif?s=ef322d0e826af7e4db7ce047fd0a8331" alt="Monk Bug reporting" height="200" className="rounded-lg" data-path="assets/report_bug_v2.gif" />

**What happens when you report a bug:**

1. **Automatic context gathering** — Monk collects relevant information about your environment, deployment state, and the issue
2. **Direct submission** — Your report goes directly to the Monk engineering team
3. **Follow-up** — You'll receive updates on the issue status

<Tip>
  The more detail you provide, the faster we can diagnose and fix the issue.
  Include steps to reproduce if possible.
</Tip>

## Request Features

Have an idea for a new feature or improvement?

### Through the IDE

Use the same bug reporting interface to submit feature requests. Just describe what you'd like to see added to Monk.

### Community Forum

Visit the Monk community forum to:

* Submit new feature ideas
* Vote on existing requests
* See what's planned for upcoming releases
* Track bug reports and their status

**[Visit Community Forum](https://roadmap.monk.io/)**

## Community & Forums

### Monk Community Forum

Join the Monk community forum for:

* **Feature requests** — Submit and vote on new features
* **Bug reports** — Report issues and track their status
* **Product roadmap** — See what's planned and in progress
* **Community discussions** — Connect with other Monk users
* **Feedback and ideas** — Share your thoughts on Monk

**[Visit Community Forum](https://roadmap.monk.io/)**

## Documentation

### Search the Docs

Our documentation covers all of Monk's features and capabilities:

* [Getting Started](/getting-started/what-is-monk) — Installation and first deployment
* [Features](/features) — Complete feature reference
* [Prompting Cookbook](/prompting/how-prompting-works) — Task-focused guides
* [FAQ](/faq) — Frequently asked questions

### Video Tutorials

Watch video tutorials on our YouTube channel:

**[Monk on YouTube](https://youtube.com/@monk_io)**

## Direct Support

### Email Support

For account issues, billing questions, or private support inquiries:

**[hi@monk.io](mailto:hi@monk.io)**

***

<Card title="Can't Find What You Need?" icon="question">
  Start by asking Monk directly in your IDE (`Cmd+Shift+M`). Monk has full
  context about your project and can help troubleshoot or point you to the right
  resources.
</Card>