Skip to main content

​
Ways to Get Help

Monk provides multiple channels for getting assistance, reporting issues, and connecting with the community.

​
Ask Monk Directly

The fastest way to get help is to ask Monk directly in your IDE:
  1. Open the Monk chat window (Cmd+Shift+M on macOS, Ctrl+Shift+M on Windows/Linux)
  2. Describe your issue or ask your question
  3. Monk will guide you through troubleshooting or take action to resolve the problem
Example questions:
  • “Why is my deployment failing?”
  • “How do I add a Redis cache to my app?”
  • “Can you show me the logs for my API service?”
  • “How much is my infrastructure costing?”
Monk has context about your code, infrastructure, and deployment state, making it the most effective first point of contact.

​
Report Bugs Through the IDE

Monk has a built-in bug reporting feature that makes it easy to report issues without leaving your editor.

​
How to Report a Bug

Click the bug icon in the Monk panel or use the command palette to access bug reporting: Monk Bug reporting What happens when you report a bug:
  1. Automatic context gathering — Monk collects relevant information about your environment, deployment state, and the issue
  2. Direct submission — Your report goes directly to the Monk engineering team
  3. Follow-up — You’ll receive updates on the issue status
The more detail you provide, the faster we can diagnose and fix the issue. Include steps to reproduce if possible.

​
Request Features

Have an idea for a new feature or improvement?

​
Through the IDE

Use the same bug reporting interface to submit feature requests. Just describe what you’d like to see added to Monk.

​
Community Forum

Visit the Monk community forum to:
  • Submit new feature ideas
  • Vote on existing requests
  • See what’s planned for upcoming releases
  • Track bug reports and their status
Visit Community Forum

​
Community & Forums

​
Monk Community Forum

Join the Monk community forum for:
  • Feature requests — Submit and vote on new features
  • Bug reports — Report issues and track their status
  • Product roadmap — See what’s planned and in progress
  • Community discussions — Connect with other Monk users
  • Feedback and ideas — Share your thoughts on Monk
Visit Community Forum

​
Documentation

​
Search the Docs

Our documentation covers all of Monk’s features and capabilities:

​
Video Tutorials

Watch video tutorials on our YouTube channel: Monk on YouTube

​
Direct Support

​
Email Support

For account issues, billing questions, or private support inquiries: hi@monk.io

Can't Find What You Need?

Start by asking Monk directly in your IDE (Cmd+Shift+M). Monk has full context about your project and can help troubleshoot or point you to the right resources.